Toilet paper running low
Third-floor restroom · Additional stock requested by the cleaning team.
Recorded with the service visitCleaning completion remains visible
OPERATIONS / SERVICE REPORTS
Show clients what happened
at their buildings.
Turn a month of service into a clear account of what happened across your buildings. Bring visits, inspections, photos, and exceptions together—and give clients a report they can understand.
Recorded in the fieldReady for review
INSIDE JANGUARD / Service reports
Build the report your client needs.
Choose the account and reporting period, select the records, then review the report before publishing.
New Service Report
Draft1 Scope2 Records3 Details4 Photos5 Review
Report TypeMonthly service report
ClientHarbor Point Facilities
Start DateSeptember 1, 2026
End DateSeptember 30, 2026
Buildings
✓ Harbor Point Office
✓ Civic Administration
✓ Utilities Office
September service review
Draft1 Scope2 Records3 Details4 Photos5 Review
120Scheduled
118Completed
1Missed
Report sections
Client report preview
Performance scorecard · 118 completed
Calendar view · September
Completed services · 3 buildings
Issues reported · 1 open request
Inspections completed · 3
Dates shown in the shared report. Internal coordination stays in the office.Interface recreation based on JanGuard’s app screens · Fictional sample data · Select the tabs to explore
A whole month. A clear picture.A month of service,
A month of service,
ready for your client.
Bring service visits, inspections, photos, and exceptions into one reporting period. Explore a sample month, narrow it to a building, and choose what your client sees.
120Scheduled visits
118Completed · including late
1Missed service
1Excused visit
Select a day to inspect its records
Illustrative photo, not evidence of this sample account.
On timeLateMissedExcused
Report preview
116 on time · 2 late · 1 missed · 1 excused
Inspections: 3 completed · 1 finding flagged for follow-up.
Issues: 1 open supply request · linked to the September 22 visit.
Illustrative photo, not evidence of this sample account.Interactive sample · Fictional account and recordsTake the report into the client portal →
An issue starts with a scanThe details on site.
The details on site.
The context in your report.
A board gives people at the building a direct way to report what needs attention. Keep those issues alongside service activity so a completed visit and an open supply request can both remain visible.
01
Identify the location
The board connects the report to the building or area.
02
Capture the exception
Report a spill, missing supplies, or another issue from a phone.
03
See the reporting experienceReview in context
Bring issues and service records into the report for the period.
Illustrative board placements. Use the sample links to explore the reporting experience.
FROM VISIT TO VISIBILITYA service record.
A service record.
With the details that matter.
Explore a fictional evening-cleaning visit. See the completed tasks, supporting evidence, and a supply issue that still needs attention.
JANGUARD / SERVICE REPORT
✓ Completion recordedHarbor Point Office
Evening cleaning · September 22 · Sample record
SUBMITTED10:42 PM
SCHEDULED CUTOFF11:00 PM
TASK RESPONSES4 / 4 complete
FOLLOW-UP1 supply issue
The scope, checked off.
Responses recorded for this sample visit.
- ✓Lobby & shared areasVacuum floors and wipe high-touch surfacesComplete
- ✓Third-floor restroomsClean fixtures, counters, and floorsComplete
- ✓Kitchen & break roomWipe surfaces and clean sinksComplete
- ✓Waste & recyclingEmpty receptacles and replace linersComplete
A completion response records what was submitted. Review supporting details when further verification is needed.
Context beyond a checkmark.
Photos and visit notes help explain the work.
SAMPLE VISIT NOTE
“Scheduled cleaning completed. Third-floor restroom needs additional toilet paper. Supply request included with this visit.”
Cleaners who sign in can attach photos to their scan reports. Location is recorded when the phone permits it.
See how QR reporting works →Completed doesn’t mean forgotten.
Keep an exception attached to the visit that surfaced it.
This sample request is still open. Recording an issue does not mean it has been resolved.
Fictional account · No live dataTry recording a sample visit →
ONE VISIT. A USEFUL RECORD.More than
More than
“we were there.”
A useful report gives the office something to review and the client something to reference. The work, the timing, and the exceptions belong together.
Tie the record to the visit.
Connect service submissions to the building, area, and scheduled work. Keep the report close to the visit it describes.
Show what was recorded.
Bring task responses, timestamps, issue details, and available photos together so your team can review the context.
Keep exceptions visible.
Capture supply needs and reported issues alongside the work. A completed visit can still need follow-up.
Share a clear client view.
Publish service reports to the client portal. Give property managers a record they can review, print, or save as a PDF.
FROM THE BUILDING TO THE CLIENTA clear path
A clear path
from field to report.
01 ↗
Record the visit
A QR scan opens the location’s report. Complete the scope checklist, note issues, and record supply needs.
02 ↗Review the context
See the service record against the scheduled visit, with the submission time and supporting details.
03 ↗Publish for the client
Published service reports appear in the client portal, where property managers can review the work.
A CLIENT VIEW THAT MAKES SENSEAnswer the question
Answer the question
before the call.
Property managers can see completed, missed, and upcoming visits for their buildings. Published reports can show on-time visits and before-and-after photos, with options to print or save as a PDF.
Explore client portals →Record. Review.
Follow through.
REPORTING, EXPLAINEDThe details
The details
behind the record.
What does a service report capture?+
Scan reports capture task responses or cleaning questions, issue details, supply needs, and submission time. Photos are available for cleaners who sign in, and location is recorded when the phone permits it.
How does the record connect to scheduling?+
JanGuard matches the submitted report to the scheduled visit so the schedule can reflect completion. The visit and its reported details stay connected.
Can a completed visit still have an issue?+
Yes. A cleaner can record completed work and report a supply shortage or other issue during the same visit. Review those exceptions separately from completion.
How do clients see reports?+
Service reports your team publishes appear in the client portal. You control which portal sections clients can access.
Can clients print a report?+
Published reports can be printed or saved as a PDF. Service records in the portal can also be exported to CSV.